Sharefaith Support
Welcome
Login
Sign up
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Knowledge base
Membership and Billing
Membership and Billing
12
Sharefaith Membership and Billing: Forms of Payment Sharefaith Accepts
Sharefaith Membership and Billing: How to Renew Your Sharefaith Membership
Sharefaith Membership and Billing: How to Update My Billing Information
Sharefaith Membership and Billing: How to Update Your Membership Information
How to Change Your Sharefaith.com Username and Password
See all 12 articles
Administrator Accounts
3
Sharefaith Membership and Billing: Create or Add Administrator Accounts
Sharefaith Membership and Billing: How to Reset Passwords For Administrator Accounts
Sharefaith Membership and Billing: How to Manage Your Administrator Accounts
Sharefaith Membership FAQ
2
Sharefaith Membership and Billing: FAQ About Our Website Templates
Sharefaith Membership and Billing: What are the Best Browsers to Use For Sharefaith Services?
Trial Programs
1
Logging Back Into Your Website Demo
Sharefaith Background Checks
9
Sharefaith Ministry Background Checks: Filling Out the Application
Sharefaith Ministry Background Checks: Filling Out, Viewing and Printing a Background Check For a Teacher
Sharefaith Ministry Background Checks: Ministry Mobilizer Overview
Sharefaith Ministry Background Checks: Ministry Mobilizer: Applicant Report Overview
Sharefaith Ministry Background Checks: Ministry Mobilizer: How to Send an Online Consent Form
See all 9 articles
Church Website
Elementor Widgets
3
Church Websites(Elementor): Widgets: Forms
Church Websites(Elementor): Widgets: Prayer Cloud
Church Websites(Elementor): Widgets: Modern Events Calendar Lite (M.E. Calendar)
Gulf Coast Theme: Elementor
39
SECTION: THEME NAME | SECTION TEMPLATE
About
Blog Posts
Contact Us
Events
See all 39 articles
Hope Theme: Elementor
20
Hope Theme: Homepage
Hope Theme: Post Archive
Hope Theme: Header
Hope Theme: Footer
Hope Theme: 404
See all 20 articles
Morning Star Theme: Elementor
25
Church Websites - Elementor: Morning Star: Homepage
Church Websites - Elementor: Morning Star: Header
Church Websites - Elementor: Morning Star: Footer
Church Websites - Elementor: Morning Star: Style Guide
Church Websites - Elementor: Morning Star: Blog Archive
See all 25 articles
Transformation Theme: Elementor
28
About Us
Homepage
Special Events Post
Blog Resources Page
Live Online
See all 28 articles
All Saints Theme: Elementor
22
All Saints Theme: Homepage
All Saints Theme: 404
All Saints Theme: Search Results
All Saints Theme | Watch Live
All Saints Theme: Prayer
See all 22 articles
Mosaic Theme: Elementor
10
Church Websites - Elementor: Mosaic Template - Style Guide
Church Websites - Elementor: Mosaic Template: Events
Church Websites - Elementor: Mosaic Template: Gallery
Church Websites - Elementor: Mosaic Template: Home
Church Websites - Elementor: Mosaic Template: Leadership
See all 10 articles
Grace Theme: Elementor
15
Church Websites - Elementor: Grace: Homepage
Church Websites - Elementor: Grace: About
Church Websites - Elementor: Grace: Ministries
Church Websites - Elementor: Grace: Sermons
Church Websites - Elementor: Grace: Calendar
See all 15 articles
Redeemer Theme: Elementor
10
Church Websites - Elementor: Redeemer: Homepage
Church Websites - Elementor: Redeemer: Header
Church Websites - Elementor: Redeemer: Footer
Church Websites - Elementor: Redeemer: Sermons
Church Websites - Elementor: Redeemer: Style Guide
See all 10 articles
Sanctuary Theme: Elementor
19
Sanctuary Theme: Homepage
Sanctuary Theme: Header
Sanctuary Theme: Footer
Sanctuary Theme: Events
Sanctuary Theme: About Us
See all 19 articles
Messenger Theme : Elementor
19
Messenger Theme | 404
Messenger Theme | About
Messenger Theme | Blog Detail
Messenger Theme | Contact
Messenger Theme | Events
See all 19 articles
Hillside Theme: Elementor
0
Damascus/North Point Church Theme: Elementor
9
Church Websites - Elementor: Damascus: Home
Church Websites - Elementor: Damascus: Style Guide
Church Websites - Elementor: Damascus: About
Church Websites - Elementor: Damascus: Give
Church Websites - Elementor: Damascus: Media
See all 9 articles
Covid Ready Theme: Elementor
2
Covid Ready: Landing Page
Covid Ready: Live Stream
Getting Started
15
Church Websites(Sidekick): Log In, Dashboard Overview and Begin to Edit Your Website
Church Websites(Sidekick): Getting Started: Dashboard Overview
Church Websites(Sidekick): Getting Started: How to Begin Editing Your Website
Church Websites: Getting Started: How to Login to Your Website
Church Websites(Sidekick): Getting Started: How to edit your website's design
See all 15 articles
Pages Tab
6
Church Websites(Sidekick): Page Editing: How to Create a Subpage
Church Websites(Sidekick): Reorder Pages
Church Websites(Sidekick): How to create a Custom Footer
Church Websites(Sidekick): Selecting a Blueprint
Church Websites(Sidekick): Duplicate a Page
See all 6 articles
Design Tab
3
Church Websites(Sidekick): Design Tab: How to Change the Accent Color
Church Websites(Sidekick): Change The Navigation Menu's Color And Font
Church Websites(Sidekick): How to Access, Change and Upload Your Website Fonts
Settings Tab
5
Church Websites(Sidekick): How to Change Your Website Title and Add a Logo
Church Websites(Sidekick): How to Upload a Favicon
Church Websites(Sidekick): Getting Started: How to switch templates
Church Websites(Sidekick): How to switch to a single-page template design
Church Websites(Sidekick): Settings Tab: How to Change Your Calendar Settings
Insights Tab
1
Church Websites(Sidekick): How to Perform an Update on Your Website
Help Tab
2
Church Websites(Sidekick): The Help Section Overview
Church Websites(Sidekick): How to Transfer or Share Admin Information with Others (Care Package)
Traditional Website Design
4
Church Websites(Sidekick): Traditional Website Design: Change The Background On A Traditional Template
Church Websites(Sidekick): Traditional Website Design: Create a new page
Church Websites(Sidekick): Traditional Website Design: Add a Homepage Banner
Church Websites(Sidekick): Traditional Website Design: How to Create a Subpage
Parallax Website Design
11
Church Websites(Sidekick): Parallax Website Design: How to Edit Backgrounds in Single-Page Scrolling Church Websites
Church Websites(Sidekick): Parallax Website Design: How to Add Pages and Separators to Single-Page Scrolling Websites
Church Websites(Sidekick): Parallax Website Design: Add a Video Background to Your Website
Church Websites(Sidekick): Parallax Website Design: Collapsible Navigation Menus
Church Websites(Sidekick): Parallax Website Design: Changing a Background in a Parallax Template
See all 11 articles
Banners
8
Church Websites(Sidekick): Banners and Backgrounds: What Size Should My Images Be?
Church Websites(Sidekick): Banners: How to Add and Edit Rotating Banners to Your Website
Church Websites(Sidekick): Banners: Activate the Drag and Drop Feature for Standard Sharefaith Banner Images
Church Websites(Sidekick): Banners: Reordering and Removing Banners
Church Websites(Sidekick): Banners: How to Add a Slideshow (Rotating Image Slider) Anywhere on Your Church Website
See all 8 articles
Adding and Editing Page Content
18
Church Websites(Sidekick): Page Editing: Toolbar Overview
Church Website(Sidekick): Living Waters Template: Custom Site Header
Church Websites(Sidekick): Grace Template: How to Edit the Link Header Field
Church Websites(Sidekick): Living Waters Template: Full-Width Map
Church Websites(Sidekick): Page Editing: How to Adjust the Line Height
See all 18 articles
Content Sections
7
Church Websites(Sidekick): Content Sections: Cell Creation
Church Websites(Sidekick): Content Sections: Add an Image to the Background of a Section
Church Websites(Sidekick): Content Sections: Add Texture to the Background of a Content Section
Church Websites(Sidekick): Content Sections: Adjust Spacing Between Content Sections
Church Websites(Sidekick): Content Sections: Add Links and Hover Effects to a Content Section
See all 7 articles
Calendar
3
Church Websites(Sidekick): Calendar: How to Embed a Google Calendar
Church Websites(Sidekick): Calendar: How to Change Your Calendar Settings
Church Websites: Calendar: How to Create a Google Calendar For Use on Your Website
Forms
6
Church Websites(Sidekick): Form Builder: Overview
Church Websites(Sidekick): Form Builder: Creating a Form
Church Websites: Form Builder: Email Notifications
Church Websites: Form Builder: Conditional Settings
Church Websites: Form Builder: Connect to Sharefaith Giving
See all 6 articles
Sermons, Audio & Podcasting
17
Sharefaith Church Websites(Sidekick): Sermons, Audio, & Podcasting: How to Add Playlists and Sermons to Your Site
Church Websites: Sermons, Audio & Podcasting: How to Convert/Compress an MP3 File
Church Websites(Sidekick): Sermons, Audio, & Podcasting: How to Add a Simple Play Button
Church Websites: Sermons, Audio & Podcasting: How to Convert/Compress Audio Files to an MP3 Using iTunes
Church Websites: Sermons, Audio & Podcasting: How to Convert/Compress Audio to a MP3 Using Audacity
See all 17 articles
Blog Posts
6
Church Websites(Sidekick): Blog Posts: How to Blog on Your Church Website
Church Websites(Sidekick): Blog Posts: Create a New Post
Church Websites(Sidekick): Blog Posts: Add Posts to Page
Church Websites(Sidekick): Blog Posts: How to Change the Layout of Your Posts
Church Websites(Sidekick): Blog Posts: How to Disable or Enable Comments on a Post
See all 6 articles
Embedding
7
Church Websites(Sidekick): Embedding: How to Embed a Live Facebook Feed
Church Websites(Sidekick): Embedding: How to embed a live Twitter feed
Church Websites(Sidekick): Embedding: How to Embed a Live Instagram feed
Church Websites(Sidekick): Embedding: How to Add an Embed Code
Church Websites(Sidekick): Embedding: How to Embed a Video From YouTube
See all 7 articles
Links and Buttons
12
Church Websites(Sidekick): Links and Buttons: Insert a PDF Link
Church Websites(Sidekick): Links and Buttons: How to make navigation tabs that can't be clicked (i.e. Dead Links)
Church Websites(Sidekick): Links and Buttons: How to Make Navigation Tabs That Link to Other URL Addresses
Church Websites(Sidekick): Links and Buttons: Make an Email Address a Link
Church Websites(Sidekick): Links and Buttons: How to Create Page Anchors
See all 12 articles
Wordpress Menu
7
Church Website: Wordpress Menu: How to Create a Password Protected Page
Church Website(Sidekick): Wordpress Menu: How to Switch to an Earlier Template
How to enable/disable mobile view on your Sharefaith website(Sidekick)
Church Website: Wordpress Menu: How to Restore Deleted Information on a Page After You Have Saved Changes
Church Website: Wordpress Menu: How to Change a User/Administrator Password
See all 7 articles
Advanced Training and Tips
17
Update Sharefaith user email on your church website(Sidekick)
Sharefaith Websites(Sidekick): How to Upload and Delete a Third Party Plugin
Making Your Website Temporarily Unavailable-Maintenance Mode(Sidekick)
Setting Your Facebook Link Thumbnail(Sidekick)
How to Protect Your Site from Comment Spam with Akismet(Sidekick)
See all 17 articles
Images
8
What sizes work best for images and banners?
Sharefaith Websites(Sidekick): How to Make a Logo for Your Website
Resize your image using Pixlr
Cropping Images Using Pixlr
Church Websites(Sidekick): Images: How to Upload Images
See all 8 articles
Going Live
5
Sharefaith Domains: Going Live: Which Option is Right For Me
Church Websites: Going Live: Purchasing a Domain
Church Website: Going Live: Pointing Your Domain to Us
Church Website: Going Live: Transferring Your Domain Name to Sharefaith
Church Website(Sidekick): Managing your Domains
Hosting & Domain
2
Sharefaith Domains(Sidekick): Which Option is Right For Me?
How to Flush DNS
Email Accounts
7
Why G-Suite for Nonprofits?
How to Change Your Email Password
How to Setup Your Email to View in Different Email Clients and Devices (cPanel)
Should I use IMAP or POP3 ?
Creating and Setting Up Folders for Your Email
See all 7 articles
Website FAQs
9
Can I have a website in an alternative language?
How many pages and subpages can my website have?
How to Start a Website Demo
Do you provide website updates?
How hard is it to setup a website?
See all 9 articles
Notifications
5
Church Websites: How to Pin a Browser Tab
Sharefaith Websites: How to Allow Notifications In the Microsoft Edge Browser
Sharefaith Websites: How to Allow Notifications In the Google Chrome Browser
Sharefaith Websites: How to Allow Notifications In the Mozilla Firefox Browser
Sharefaith Websites: How to Allow Notifications In the Apple Safari Browser
Page Editing Written Tutorials
1
Church Websites(Sidekick): How to Add a Map to Your Church Website/Written
Draft/Publisher
2
Church Websites(Sidekick): Draft/Publish Feature: How to Turn Draft Mode On and Off
Church Websites(Sidekick): Draft/Publisher: How to Publish Your Edits
cPanel
7
Church Websites: cPanel: How to Add a Domain
Church Websites: cPanel: How to Add a Subdomain
Church Websites: cPanel: How to Change Your MX Records
Church Websites: cPanel: How to create a Redirect
Church Websites: cPanel: How to Find Your IP Address
See all 7 articles
PrayerCloud
2
Church Websites(Sidekick): PrayerCloud: How to Create a Prayer Wall
Church Websites(Sidekick): PrayerCloud: How to Customize Your Prayer Wall
Sermon Cloud
4
Church Websites(Sidekick): Sermon Cloud
Church Websites(Elementor): Sermon Cloud
Church Websites: How to Add Sermon Cloud
Church Website: Create a Sermon Cloud Account
Giving
2
Church Website(Sidekick): Add Sharefaith Giving
Church Website(Elementor): Add Sharefaith Giving to Website
Church Streaming
2
Church Websites(Sidekick): Adding Church Streaming
Church Websites(Elementor): Adding Church Streaming
Church App
Church App Setup & Design
24
How to Build Your Sharefaith Mobile App From Start to Finish
The Sharefaith App: App Designer Overview
How to Access Your App Builder: Elementor
How to Add Your App Name, Icon Title, Keywords and Description
How to Upload Your App Icon and Google Play Featured Graphic
See all 24 articles
The Sharefaith App
2
The Sharefaith App: App Users: How to Select Your Church App
The Sharefaith App: App Users: How to Switch Between Churches in Your App
General FAQs
3
Church App FAQs
Sharefaith Apps: Church App Push Notification FAQs
Sync your Mobile App
Sharefaith Connect
Sharefaith Connect
5
Sharefaith Connect: Integrate Sharefaith Giving
Sharefaith Connect: How To Resolve Sync Errors
Sharefaith Connect: Embed Calendar on your Sharefaith Website
Sharefaith Connect: How to Contact Support
Sharefaith Connect: Embed Group Finder
Sharefaith Kids
Sharefaith Kids: Downloads
2
How to download Sharefaith Kids Materials
How To Search & Navigate Sharefaith Kids
Sharefaith Kids: Scheduler
5
Sharefaith Kids: Scheduler Overview
Sharefaith Kids: Add a New Teacher
Sharefaith Kids: Creating a Class
Sharefaith Kids: Schedule a Lesson
Sharefaith Kids: Edit a Teacher's Account
Sharefaith Kids: Teachers
2
Sharefaith Kids: Login to Your Teacher Account
Sharefaith Kids-Teacher: How to Download Your Lesson For the Week
Sharefaith Kids VBS
1
How to Download VBS
Sharefaith Kids Background Checks
2
Sharefaith Kids Background Checks: Filling Out the Application
Sharefaith Ministry Background Checks: Filling Out, Viewing and Printing a Background Check For a Teacher
Sharefaith Kids: Family Devotionals
1
Sharefaith Kids: Family Devotionals Walkthrough
Sharefaith Media
Sharefaith Media Resource FAQ
4
Sermon & Worship Media file formats
How to download media from Sharefaith.com
How to "favorite" media resources on Sharefaith.com
How to access your media favorites on Sharefaith.com
How to use Sharefaith Media within PowerPoint
2
How to add new slide in PowerPoint
Add a background image in PowerPoint
How to use Sharefaith Media within MS Office
1
How to change the transparency of bulletin images on a Mac
Sharefaith Designer Graphics Editor FAQ
4
Sharefaith Designer Graphics Editor: Top Menu FAQ
Sharefaith Designer Graphics Editor: Toolbar and Layer Panel FAQ
Sharefaith Designer Graphics Editor: Layer Blend Mode FAQ
Sharefaith Designer Graphics Editor: Layer Options Menu FAQ
Sharefaith Graphics Designer
2
Sharefaith Graphics Designer: Graphics Designer Overview
Sharefaith Graphics Designer: How to Share Your Edited Graphic for Twitter and Facebook
Sharefaith Presenter
Using Presenter
11
Sharefaith Presenter: Using Presenter: Toolbar Overview
Sharefaith Presenter: Using Presenter: How to Use the Presenter View
Sharefaith Presenter: Using Presenter: How to Create Custom Countdown Timers
Sharefaith Presenter: Using Presenter: Insert Lyrics with Song Select
Sharefaith Presenter: Using Sharefaith Presenter: Insert Video Button
See all 11 articles
Installation and Updates
5
Sharefaith Presenter: Installation and Updates: Manual Update to 3.0.0
Sharefaith Presenter: Installation and Updates: How to Install Presenter
Sharefaith Presenter: Installation and Updates: How to Uninstall Presenter
Sharefaith Presenter: Installation and Updates: How to Update Sharefaith Presenter
Sharefaith Presenter: Installation and Updates: Installation Without a Membership
Presenter FAQ
1
Sharefaith Presenter: Presenter FAQ: What Bible Translations are Included in Presenter?
Troubleshooting
4
Sharefaith Presenter: Troubleshooting: What to Do if the Sharefaith Presenter Tab Disappears in PowerPoint
Sharefaith Presenter: Troubleshooting: Tips
Sharefaith Presenter: Troubleshooting: How to Sync Your Computer's Clock
Sharefaith Presenter: Troubleshooting: How to Show The Full Login/Authentication Area
Weekend Lifeline
Domain Issues
1
Domain Notification
Website Issues
1
Urgent Website Issues
Sharefaith Presenter
1
Presenter Issues
Account and Billing Issues
2
Membership Expired
I Forgot My Password
Sharefaith Website Migration Service
Website Migration Service FAQs
8
What Does the Church Website Migration Service Include?
What to Expect with the Website Migration Service
Website Migration Service FAQs: Migrations: Available Templates
How to Find Your Existing Website Login Details
Finding Where Your Domain is Registered Through
See all 8 articles
